Payment Policy

Receive Payment

At PremiumPrints.shop, operated by MOSO COMPANY LLC, located at 3139 102nd St, East Elmhurst, NY 11369, we require customers to pay 100% of the order amount, including any applicable shipping costs, in advance before processing begins.

Payment Methods

We accept payments through the following secure methods for all purchases of personalized ceramic mugs, Hawaiian shirts, jewelry dishes, leather belts, and shirts:

  • PayPal: Processed via a secure payment gateway. For more information, please visit the PayPal website.
  • Major Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Apple Pay
  • Google Pay

All payments must be made in US dollars (USD).

Payment Security

We prioritize your security. All transactions are processed using Secure Socket Layer (SSL) technology and AES-256 encryption to protect your payment information. We comply with Payment Card Industry Data Security Standards (PCI-DSS) to ensure secure handling of your credit card details. Full credit card information is not stored on our servers.

Order Processing

Payment is required at the time of purchase. Orders will not enter processing until payment is successfully verified. If there is an issue with your payment, we will notify you via the email provided at checkout. Please ensure your billing information is accurate to avoid delays.

Declined Payments

If your payment is declined, please verify your payment details and ensure sufficient funds are available. Contact your bank or payment provider for assistance if needed. If the issue persists, reach out to our customer service team at support@premiumprints.shop. We reserve the right to cancel orders if payment cannot be processed after multiple attempts.

Pricing and Taxes

All product prices are listed in US dollars (USD) and are subject to change without notice. Applicable sales taxes will be calculated and added at checkout based on the shipping address. For international orders, customers are responsible for any import taxes, customs fees, or duties imposed by their country’s customs office.

Refunds

Refunds are processed in accordance with our Returns & Refunds Policy. Approved refunds will be issued to the original payment method within 3-5 business days after the return is received. Note that it may take additional time for your bank or payment provider to post the refund to your account.

Contact Us

For any questions or concerns regarding payments, please contact us:

Email: support@premiumprints.shop

Mail: MOSO COMPANY LLC, 3139 102nd St, East Elmhurst, NY 11369

Or visit: our Contact Us page